Please find below, some of the FREQUENTLY ASKED QUESTIONS about Nigerian Shippers' Council. However, if your question(s) or enquiry is not captured here, please feel free to contact us via the Live Chat on our website or via our social media platforms. We will respond in due time.

  1. What does NSC do and what is its role in the Transport sector?
  2. Answer: The Nigerian Shippers’ Council is mandated through a legal and institutional framework to serve as the nation’s ports economic regulator. It is an arbiter that is expected to create a level playing field for all stakeholders in the nation’s Transportation sector.

  3. Who is a Shipper and what is the difference between a Shipper and a Ship owner?
  4. Answer: The “Shipper” is an international term for the owner of a cargo that is transported either as an export or import while a ship-owner is the owner of a merchant vessel (commercial ship).

  5. What is the difference between a seaport and an Inland Dry Port (IDP)?
  6. Answer: An Inland Dry port is port that is located in the hinterland with intermodal terminal connection by road or rail to a seaport and operating the same activities or services as obtained in a sea port. Seaports are ports that are located along coastline where ships that carry cargo berth.

  7. Where can an Import and Export License be obtained?
  8. Answer: Import and Export license may be obtained from concerned Federal Government parastatals and agencies which varies and involve different processes depending on the defined product.  There is no single license that authorises the import of all commodities, the importer will be required to obtain the appropriate permit from regulatory agencies such as Standard Organisation of Nigeria Conformity Assessment Program (SONCAP), National Agency for Food and Drug Administration and Control (NAFDAC), Department of Petroleum Resources (DPR), etc..  An export license for agricultural commodities and manufactured goods for exportation out of the Nigeria can be obtained from the Nigerian Export Promotion Council (NEPC).

  9. What is ICTN and do we need it for shipment into Nigeria?
  10. Answer: International Cargo Tracking Note (ICTN) is a document that gives detailed information about cargo from its port of origin. It is not needed for shipment into Nigeria.

  11. What is NSC doing about the Apapa gridlock?
  12. Answer: Efforts are ongoing to clear the gridlock. The office of the Vice President has set up the Presidential Tasks Team on Apapa gridlock led by Mr. kayode Opeifa which NSC is a member.

  13. What is a bill of lading?
  14. Answer: An official legal document that represents ownership of cargo; the negotiable document to receive cargo; a document that establishes the terms of a contract between a shipper and the shipping line. It serves as a document of title, a contract of carriage and a receipt for goods.

  15. Does Shippers’ Council handle complaints on import and export?
  16. Answer:  Yes. NSC provides a forum for the protection of the interest of shippers on matters affecting the shipment of cargoes to and from Nigeria.

  17. What investments can our company make in Nigeria through the Nigerian Shippers’ Council?
  18. Answer:  The priority areas of the Nigerian Shippers’ Council investments drive are in the establishment of Truck Transit Parks (TTP), Inland Dry Ports (IDP) and Inland Container Depots (ICD). We seek and welcome investment plans in these areas from competent investors of all nationalities for potential joint venture in Public Private Partnership (PPP) business model.

  19. How can a shipper lodge a complaint to the Council?
  20. Answer: When a shipper’s right is compromised by a service provider in the transport chain in an export/import transaction, a complaint can be lodged via:  Making a formal complaint in writing and addressed to: The Executive Secretary/CEO Nigerian Shipper’s Council 4, Otunba Ayodele Soyode Lane, Apapa And submitted at the Head Office or any of our Zonal Coordinating offices and Area offices nationwide.  Email: complaints@shipperscouncil.gov.ng  Telephone: 08188888895, 07035846468  Live chats on NSC website  Port Service Support Portal (PSSP)

  21. What does it cost to make a complaint?
  22. Answer: All complaints channelled to NSC are free of charge. .