Nigerian Shippers Council || N.S.C

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Regulatory Services

In performing its regulatory functions, the Council:

  1. Sets, monitors and enforces standards of service delivery, ensures stability, accessibility and adequacy of services;
  2. Determines, provides and cause to be published guidelines for the registration of regulated service providers specifying, among other things, the terms and conditions for the registration;
  3. Provides guidelines on tariffs and charges (setting minimum and maximum levels) in order to guard against abuse of monopoly or dominant market position (encourages competition among regulated service providers);
  4. Coordinates inter-modal transport;
  5. Regulates market entry and exit;
  6. Performs mediatory role among stakeholders;
  7. Establishes accessible and modern dispute resolution mechanism;
  8. Promotes efficiency in the provision of port services;
  9. Minimizes cost of doing business and its inflationary effect on Nigerian economy;
  10. Encourages private sector investment in the port sector;
  11. Monitors and ensures compliance by all parties, with the provisions of the Port Concession Agreements.
PUBLIC NOTICE
APPLICABILITY: All Shipping Lines, Shipping Agencies, and Maritime Operators functioning within the Federal Republic of Nigeria. PREAMBLE & FINDINGS: WHEREAS the Nigerian Shippers' Council is statutorily mandated to promote efficiency, transparency, and customer-oriented service delivery within the Nigerian shipping industry and port sector. NOTING persistent infractions characterized by discourteous, dismissive, and unethical communication from shipping companies to consignees, agents, and port users concerning critical operational milestones, including cargo arrivals, export cargo evacuation, and operational approvals. NOTING FURTHER the unlawful and dilatory practice wherein shipping companies withhold operational approvals or decisions under the pretext of awaiting instructions or authorization from foreign parent companies or principals.