Stakeholders/ Industry Support Services
- Monitoring freight rates along the Nation’s trading routes and providing accurate and timely data and other vital information for Shippers.
- Handling and resolving Shippers’ complaints on shipping and trade matters such as excessive and arbitrary local shipping charge, short landing and non-delivery of goods, cargo losses, damage, marine insurance claims and non-refund of container deposits
- Ensuring compliance of service providers in the transport and logistics industry with MOU’s on tariffs, regulations, rules of conduct and other agreements entered into between them and the Council
