MONDAY, OCTOBER 28TH, 2019, PAGE 11
The Federal Government, through the Nigerian Shippers’ Council (NSC) and the Lagos Chamber of Commerce and Industry (LCCI), have expressed divergent views on the efficiency and applicability of Port Service Support Portal (PSSP).
The conflict resolution website according to Mr. Soji Apampa, Chief Executive Officer of the Integrity Organisation Limited, organizer of the Maritime Stakeholder’s Discussion which was held in Abuja on Wednesday last week, said the PSSP software is a resolution mechanism built by Federal Government in 2016 to resolve grievances, conflicts and infractions of both the private and public players at the sea ports.
Underscoring the usefulness of PSSP as effective resolution mechanism, the Deputy Director, Complaint Unit of the Nigerian Shippers’ Council (NSC), Mr. Moses Fadipe, acknowledged that the portal has been running since it was declared opened by the Vice President, Professor Yemi Osinbajo on June 23, 2016, admitting that the portal has resolved 400 different infractions at the ports.
According to him, the app is an online real complaint resolution platform for all players at the ports, adding that it is a one-stop-shop for all complaints in the industry. “It is an app that you can just register online by clicking on the web page: http//:www.pssp.ng”, he added.