Nigerian Shippers Council || N.S.C

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Shippers’ Council Enhances Staff Capacity with ECMS Training

The Nigerian Shippers’ Council, (NSC), has organized a comprehensive training program for its staff on the adoption and implementation of the Enterprise Content Management System (ECMS)

The aim of the training was to equip staff with technical skills required to effectively operate the system, streamline document management, and improve workflow. This will help to boost operational efficiency thereby, reduce administrative bottlenecks and enhance overall productivity.

 The training will also enable staff to provide timely access to information, thereby strengthening service delivery to stakeholders.

Speaking during the excercise, the Executive Secretary and Chief Executive Officer of NSC, Dr. Akutah Pius, MON, urged staff to embrace the new initiative and leverage the Council’s digitization drive to improve efficiency in service delivery.

He stressed the importance of adaptability, noting that the success of the system depends on how quickly staff integrate it into their daily operations.

With this investment in capacity building, the Council is positioning itself to achieve greater efficiency, transparency, and innovation in its operations, key drivers of its long-term vision for organizational growth, and improved service delivery.

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PUBLIC NOTICE
APPLICABILITY: All Shipping Lines, Shipping Agencies, and Maritime Operators functioning within the Federal Republic of Nigeria. PREAMBLE & FINDINGS: WHEREAS the Nigerian Shippers' Council is statutorily mandated to promote efficiency, transparency, and customer-oriented service delivery within the Nigerian shipping industry and port sector. NOTING persistent infractions characterized by discourteous, dismissive, and unethical communication from shipping companies to consignees, agents, and port users concerning critical operational milestones, including cargo arrivals, export cargo evacuation, and operational approvals. NOTING FURTHER the unlawful and dilatory practice wherein shipping companies withhold operational approvals or decisions under the pretext of awaiting instructions or authorization from foreign parent companies or principals.