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Shippers’ Council, FCCPC to institute Consumer Protection regime at Nigeria’s shipping sector

Nigerian Shippers’ Council is partnering with Federal Competition and Consumer Protection Commission (FCCPC) to engender Consumer Protection Region at the nation’s shipping sector.

The Executive Secretary and Chief Executive Officer of the Council, Rt. Honorable Emmanuel Jime stated this during a sensitization programme for ports’ stakeholders on Consumers’ Rights and Responsibilities in the Ports and Shipping Sector organized by NSC in conjunction with Federal Competition and Consumer Protection Commission (FCCPC) held at Rock view Hotel, Apapa, Lagos.

Jime, represented by the Director, Human Resources Management Department of the Council, Mrs. Ada Okam, expressed the agency’s readiness to encourage competition and consumer protection in the Nigeria’s shipping sector.

According to him, Consumer Protection Regime (CPR) would assist NSC as Port Economic Regulator to persecute the erring users and providers of shipping services.

The NSC boss said that the collaboration by both agencies would aid sharing of information, intelligence, consumers’ education and awareness, as well as enforcement and compliance.

He was also optimistic that CPR when instituted would address infringement on the rights, enthrone fair trade practices at the ports.

In his address, the Vice Chairman, Federal Competition and Consumer Protection Commission (FCCPC), Dr. Babatunde Irukera, stated that the consumers’ rights should be protected at all times.

He was represented by the Director, Legal Services of FCCPC, Mr. Tam Tamunokobia.

Irukera commended the ES/CEO, NSC, Rt. Honourable Emmanuel Jime for the collaboration initiative, adding that the partnership would further strengthen its relationship with the Council.

According to him, consumers will benefit immensely when there are collaborations among agencies.

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PUBLIC NOTICE
APPLICABILITY: All Shipping Lines, Shipping Agencies, and Maritime Operators functioning within the Federal Republic of Nigeria. PREAMBLE & FINDINGS: WHEREAS the Nigerian Shippers' Council is statutorily mandated to promote efficiency, transparency, and customer-oriented service delivery within the Nigerian shipping industry and port sector. NOTING persistent infractions characterized by discourteous, dismissive, and unethical communication from shipping companies to consignees, agents, and port users concerning critical operational milestones, including cargo arrivals, export cargo evacuation, and operational approvals. NOTING FURTHER the unlawful and dilatory practice wherein shipping companies withhold operational approvals or decisions under the pretext of awaiting instructions or authorization from foreign parent companies or principals.