Nigerian Shippers Council || N.S.C

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Shippers’ Council wades into Hannover Terminal as agents protest

VANGUARD MARITIME, WEDNESDAY, NOVEMBER 6, 2019. PAGE 2

Hannover General Bonded Terminal located within Tin-Can Island Port, Lagos, last week, witnessed a major protest at its faculty over an alleged illegal demurrage. Investigations revealed that the demurrage was traceable to poor handling equipment which resulted in four days, even as management allegedly charged demurrage over the four day period.

The Nigerian Shippers’ Council (NSC), has, however, stepped into the matter to ensure that importers and their agents were not subjected to any maltreatment.

Troubled reported stated when the faculty loading karma machine broke down and was not fixed until after four days. Hannover Terminal operator insisted on charging demurrage on the number of days the problem lasted. Apart from the faculty handling equipment, users of the faculty also complained of lack of maintenance of the access road and terminal floor which has been attracting extra logistics cost for importers and their agents.

The Director of Consumer Services of the Nigerian Shippers’ Council, Chief Cajetan Agu, who visited the terminal to address the protesting agents said the Council would stop further stemming of containers to Hannover until the floor of the terminal have been properly paved, warning that failure to do so may force the Council to shutdown the terminal.

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PUBLIC NOTICE
APPLICABILITY: All Shipping Lines, Shipping Agencies, and Maritime Operators functioning within the Federal Republic of Nigeria. PREAMBLE & FINDINGS: WHEREAS the Nigerian Shippers' Council is statutorily mandated to promote efficiency, transparency, and customer-oriented service delivery within the Nigerian shipping industry and port sector. NOTING persistent infractions characterized by discourteous, dismissive, and unethical communication from shipping companies to consignees, agents, and port users concerning critical operational milestones, including cargo arrivals, export cargo evacuation, and operational approvals. NOTING FURTHER the unlawful and dilatory practice wherein shipping companies withhold operational approvals or decisions under the pretext of awaiting instructions or authorization from foreign parent companies or principals.